Course Cancellation & Refund Policy

We understand that circumstances may arise that require you to cancel your enrollment in our art course. Our cancellation and refund policy are designed to be fair and transparent, ensuring a positive experience for our students. Please read the following details carefully:

Cancellation Policy:

  1. Cancellation Period:
  • You may cancel your enrollment within the first seven (7) days of the course start date to be eligible for a full refund.
  1. Cancellation Request:
  • To initiate a cancellation, please send an email to [[email protected]] with your full name, course details, and the reason for cancellation.
  1. Refund Processing:
  • Refunds will be processed within [X] business days from the date of receiving your cancellation request. The funds will be credited back to the original payment method.

Refund Policy:

  1. Full Refund Eligibility:
  • If you cancel within the first seven (7) days of the course start date, you are eligible for a full refund.
  1. Partial Refund Eligibility:
  • After the initial seven (7) days, a partial refund may be considered in exceptional cases, subject to review and approval by our support team.
  1. Non-Refundable Items:
  • Certain items, such as downloadable course materials, may be non-refundable. Please check the course details for specific information.

No-Show Policy:

  1. No-Show Defined:
  • If a student does not attend any sessions or fails to communicate their absence within the first 14 days of the course, it will be considered a no-show.
  1. No-Show Refund:
  • No refunds will be issued for students classified as no-shows. It is the responsibility of the student to actively participate and communicate any issues affecting their attendance.

Exceptional Circumstances:

  1. Consideration for Exceptional Cases:
  • We understand that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact our support team to discuss your case.
  1. Documentation Required:
  • Any requests for refunds due to exceptional circumstances must be accompanied by relevant documentation, such as medical certificates or other supporting evidence.

By enrolling in our art course, you agree to abide by the terms and conditions outlined in this cancellation and refund policy. If you have any questions or concerns, please feel free to contact us at [[email protected]]. We appreciate your understanding and commitment to the learning journey with [Your Art Course Name].